Birmingham Based I.T Support

Meta Eagle Remote Monitoring and Management

What is Meta Endpoint Security [RMM]

What is ‘Meta Endpoint Security‘ and why do we use it ? Meta Endpoint Security is a form of Remote Monitoring and Management. It is crucial to allow us to support your I.T Infrastructure, providing a comprehensive set of RMM tools to efficiently secure, maintain and improve your I.T Network The application features: Out of the box monitoring Fast, Safe and Secure Remote access Managed Antivirus Patch Management Web Protection Data-Breach & Risk Intelligence Backup Read more…

By Lee Robinson, ago

A guide to ‘Working From Home’

With the government’s announcement that the Lockdown is going to last another 3 weeks (if not longer) For those of us that are ableit looks like we are going to be working from home for a lot longer. In my working career I have been no stranger to working in environments where there is limited things you can do outside of work other than sleeping or personal admin. This is why I thought I would Read more…

By Lee Robinson, ago

Meta Eagle Partner with Hewlett Packard

We have years of experience not only when it comes to designing and providing server architecture but also procuring desktop and laptops for our customers. HP are one of the largest brands out there and a hardware manufacture we have been working with for sometime. It is for this reason we thought it appropriate to make our relationship official. We hold ‘Business Partner’ status with HP Business. Meta Eagle have the training and experience to Read more…

By Lee Robinson, ago
PC Automation Build

Automating Machine Builds

They say the definition of insanity is repetition ! We are always looking to automate some of the technical tasks we perform but as any business should, we also automate some of the administrative tasks from invoicing, our social media posts and proactive monitoring. freeing up time to do what we do best. Support customers and deliver projects. Deployment of ‘Workstations’ and ‘Servers’ is something we do frequently so it made sense to put in Read more…

By Lee Robinson, ago
Managed Network Services

Announcing Managed Network Services

With any good infrastructure secure, reliable and speedy access is built from the ground up. Your network is the foundation of this. This is why it is important to not only monitor and maintain it but also back up the configuration of network devices such as switches, routers and firewall’s. It is also imperative to have a realtime understanding of what devices are connected to your network and the impact they are having. This is Read more…

By admin, ago

Continued Support During Covid19

As we all know – the country is currently facing a unprecedented time, from an unseen enemy. Government Direction has been clear, in order to reduce the spread of Corona virus, it is important that we #StayHome, #ProtectTheNHS, #SaveLives. During this time our thoughts are with the men and women who are on the front line but also all key workers who are fundamental to keeping the economy and country afloat although we will not Read more…

By Lee Robinson, ago

Add an email account to Outlook

These steps are the same whether you’re adding your first email account or additional email accounts to Outlook. Your mail account needs to be added to Outlook, to enable you to send and receive email. In order to do this please do the following. Select File > Add Account. For Outlook for Office 365 and Outlook 2016 If prompted, enter your password again, then select OK > Finish to start using your email account in Outlook You can now begin to use Read more…

By Lee Robinson, ago

Install Microsoft Office 365 onto your PC

Note: Before installing Microsoft Office it is important to make sure all other/previous versions are uninstalled Sign in to download Office Go to www.office.com and if you’re not already signed in, select Sign in. Sign in with the account you associated with this version of Office. This account can be a Microsoft account, or work or school account. I forgot the account I use with Office After signing in, follow the steps that match the type of account you Read more…

By Lee Robinson, ago

Allowing us to remotely view your screen on OSX

The lates MacOS 10.15 Catalina sees some further security improvements. One of which is restricting which applications can view your screen. Which is great on a day to day basis but can be a nightmare from a remote support perspective At Meta Eagle we use 2 remote support products. – Solarwinds TakeControl which is built to our RMM and Endpoint Security products – Connectwise, for machines that are not running our monitoring agent Should there Read more…

By Lee Robinson, ago
WeWorkBirmingham

The new office in Birmingham

So March has been off to an exciting but flying start for us. Last week we begun the move into our new Birmingham location One thing we try to promote here at Meta Eagle is a good work/life balance. Providing a good service for our customers is paramount, part of this is to make sure morale is high. Also we wanted to work in a way which meant we could be adaptable to the geographic Read more…

By Lee Robinson, ago